OUR SERVICES
Sales

At Imperial Marketing our mission is simple; we strive to become an extension of your company. We are here to use our 35+ years of expertise in dealership F&I profit optimization, business analytics & marketing to design initiatives that align with your company's sales objectives.

 

Our team thrives on building relationships through an uncompromising commitment to excellence. We custom build processes that fit your company's needs on a local, regional or national level. We have a skilled nationwide field sales consultant team, which makes us ready, willing, and able to help you achieve your revenue goals!

Training

We can train whomever you may target in your range of touchpoints that you know will benefit your business goals. We are fully equipped to train, test, measure and reward your target audience employing the latest methodology and technology available. At Imperial we maintain a training staff skilled in:

 

  • Online Training

  • Custom Retail Training

  • Web-Based Training

  • Instructor-Led Facilitation

  • National Field Sales Consultant Training

Painting
Maintenance
Awards

 

Recognizing achievement is essential to effectively engage employees and attain company objectives. Our extensive experience with these awards has driven home the fact that it takes more than trophies and plaques to motivate employees.

 

Recognizing performance requires a program that is robust, flexible and offers awards fitting your demographics. We offer an online ordering system that allows your participants to select from over 8,000 items.

 

  • Recognizing Sales Performance

  • Welcoming New Team Members

  • Acknowledging Tenure

  • Thanking an Associate

Incentive & Rewards Programs

Whether you want to motivate your employees or customers to change their behavior in ways that benefit your bottom line, Imperial has a solution that will fit your objectives and budget. We currently operate incentive programs that accommodate groups as small as a few dozen to a major national program involving over 14,000 participants. Our objective is to structure your program in a manner that best suits the needs and desired reward(s) of your audience.

 

  • Travel Consult

  • Merchandise

  • Debit Cards

Customer Service

Imperial Marketing believes that Customer Service is a critical success element. Providing outstanding customer service is the #1 objective and exceeding our customer's expectations being the only acceptable result:

• Robust training instills and reinforces the goals of every program we manage

• Live Chat option available to all website visitors

• Dedicated Call Center staff

• State-of-the-art Call Center Management tools

• Comprehensive reporting

• Ongoing performance reviews

• Continuous  training and skills coaching improves
performance

© 2020 Imperial Marketing, Inc.